Calvin Hindle : Lead Consultant [HyperAutomation , Generative AI, LLM's, RPA]

http://www.thecioconfluence.com/ I spoke on how the dynamics of customer experience  is changing to an Ai driven customer experience approach using cognitive & Machine learning solutions. I touched upon how cognitive approaches such as NLP, Vision & voice can automate and be used for customer engagements as well as using ML for predictive analytics for banks.

Disrupt Asia is Sri Lanka’s first ever startup conference started in the year 2016 which creates a platform to share ideas and experience with new and budding entrepreneurs etc. This year, I was  given the opportunity to speak at this event as a Panelist on Ai, we spoke on the below areas & trends. - What exactly is new in modern Ai , Is it just a buzz word ? - Real world business Applications of Ai - Risks of AI and the ethics of it - How applicable is this in the local context – for tech companies and business.

It was such an honor to address the heads & CIO's of the government institutes on the trends of Ai, how it can be implemented to automate processes, provide predictions to the government ministries & also the soft launch of the Government Ai Bot project for 25 ministries which will support Sinhala , Tamil & English on their web sites and facebook messenger. This is t he first-ever attempt to use Chatbots for providing government information through GIC-1919, as a part of commitments of Open Government Partnership.